Custom Real Doll Order Guide

Regular catalog dolls are in stock. A custom order is different: it starts when a customer requests a non-standard configuration or supplier change that is not part of the normal catalog selection.

Before payment

Confirm the requested change, any additional cost, expected handling time and whether the request affects withdrawal rights.

Get important details in writing

For high-value custom requests, keep the agreed model, material, options and delivery details in the order communication.

Standard shipping

Standard worldwide shipping remains free unless a separately agreed special service or destination restriction requires a different arrangement.